Frequently Asked Questions
Where do you provide your services?
Where do you provide your services?
We service those in the North and North Eastern suburbs of Melbourne. Please contact us to see if this includes you.
What do you charge?
What do you charge?
We charge as per the NDIS, Workcover, TAC and DVA price guide so not out of pocket expense through these schemes.
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Initial Consults & 45min Appointments - $120
Follow up 30min Appointments - $80
Do I need my own exercise equipment?
Do I need my own exercise equipment?
No, all the equipment needed for our appointments are provided.
Our Exercise Physiologist can provide recommendations for those looking to purchase equipment for home exercise programs.
What is your cancellation policy?
What is your cancellation policy?
We require a minimum of 24 hours notice if you wish to cancel your appointment. If you cancel a session within this time period, a fee of 100% of the consult fee will be charged.
We understand emergencies happen and these will be considered on a case-by-case basis.
Do I need a referral?
Do I need a referral?
NDIS clients, you will need funding in your plan under Improved Health and Wellbeing or Improved Daily Living .
TAC and Workcover clients need approval for Exercise Physiology services from their insurance company or case manager. Please contact us if you need assistance on how to receive approval.
DVA clients will need a referral from their GP called a D904 referral .
My health is very complicated, are you qualified to deal with my conditions?
My health is very complicated, are you qualified to deal with my conditions?
Exercise Physiologists are university qualified allied health professionals equipped with the knowledge, skills and competencies to design, deliver and evaluate safe and effective exercise interventions for people with acute, sub-acute or chronic medical conditions, injuries or disabilities. Pathology domains covered by the services of Exercise Physiologists include cardiovascular, metabolic, neurological, musculoskeletal, cancers, kidney, respiratory / pulmonary and mental health, and any other conditions for which there is evidence that exercise can improve the client’s clinical status.